EDAC Solutions Education Ltd is a computer services company providing professional IT solutions to the education sector. Originally formed in Warrington Cheshire we have quickly established a confident customer base in varied business sectors with significant contracts to supply products and support services to major companies in the North West. Our experience in the IT industry and wide range of technical products and services, including technical advice on and supply of hardware and software, data security, telecoms, networking, and business continuity make us an excellent partner for all IT requirements.
Our entry into the education sector as an approved Technical Support provider for Warrington Borough Council has enabled us to form sound and successful relationships with many Trusts, Schools and Nurseries across the North West. Our commitment to providing a fast, reliable and efficient ICT service with a professional and personal approach, gives us a reputation in this sector of which we are immensely proud.
As a support company we are happy to assist in the maintenance of the multitude of different solutions and manufacturers that we come across. As a solutions provider we work with a number of key suppliers to provide the most reliable solutions available.
IMPORTANT INFORMATION FOR OUR CLIENTS
21 June 2020
As schools begin the phased return of pupils from week commencing 8th June, EDAC will return to our normal scheduled visits providing a routine and a focal point for ICT issues.
We will continue to operate our helpdesk service and the remote support where possible however, as more and more equipment in school is used the focus will begin to shift from staff and pupils working from home to the more traditional environment.
We have carried out our own risk assessment, a copy of which can be provided if required, and whilst it is our intention to return to visits on your normal day, we will arrive at school, carry out the jobs required and then move on to our next appointments.
It is important to reduce the risk of transmission and cross contamination as much as possible so we will maintain social distancing while carrying out work and will not remain onsite any longer than necessary to carry out the jobs required.
With the retention of the helpdesk facility at firstname.lastname@example.org and our ability to remote to any machine, anywhere, that has an Internet connection we will be able to maintain your systems and keep everything running for you during this period of transition.
If any schools, due to your own risk assessments or safety concerns would prefer to remain at “remote only apart from emergency” support please do let us know and we will factor this in.
Please be assured we will work with you to maintain our high level of service while protecting the safety of the pupils, your team and our team in whatever way is best for your individual school.